About Us
Museion Winery, nestled in the picturesque town of Calistoga, California, offers a range of unparalleled wine experiences in northern Napa Valley. Known for our exceptional wines crafted from the finest vineyard sources, we are committed to providing every guest with a memorable, educational, and welcoming experience. Our dedicated team shares a deep passion for wine, sustainability, and hospitality, creating a unique environment where guests can discover and interact with the artistry of winemaking. Join us and become a part of our vibrant, collaborative, and passionate team.
Job Description
We are seeking a motivated and dynamic individual to join the Museion Winery team as a Tasting Room Associate. In this role, you will be responsible for conducting wine tastings, educating visitors about Museion wines, and fostering a welcoming environment for all guests. This role requires someone who is sales driven as they will be responsible for wine sales and wine club sign-ups while creating a lasting bond with guests. Additionally, responsibilities will include managing inventory, creating tasting menus and support collateral, participation in special events (both on and off-site) and collaboration with our sister company “Grove 45 Olive Oil”. This role may also be required to assist with the administration duties of the Museion wine club, at management’s discretion.
Key Responsibilities:
• Daily tasting room operations including, but not limited to, setting up, executing, and breaking down tasting experiences
• Conduct engaging and informative wine tastings, providing guests with an immersive wine experience.
• Completion of assigned wine club tasks, including outreach efforts to drive membership and engagement.
• Customer service support from initial contact and extending through & beyond wine delivery; customer service is always performed at the highest level.
• Active participation in sales goals and sale forecasting.
• Collaborate with local partners such as hotels, drivers, and trade groups to create cross-promotion opportunities.
• Assist with planning, execution, and coordination both on-site and off-site events.
• Manage POS transactions, order fulfilment, and monthly inventory.
• Maintain accurate records of customer and wine club member information.
• Represent the winery at external events and promotional functions.
Job Requirements
• A minimum of 3 years of experience in luxury wine sales or hospitality.
• Strong communication and interpersonal skills, with the ability to connect with a diverse range of guests, clients and team members.
• Ability to multitask in a fast-paced environment and handle a variety of administrative tasks.
• Experience with wine club sales, event planning, or membership management is a plus.
• A strong passion for wine, with strong understanding of global winemaking techniques and a focused knowledge of Napa Valley wines & history.
• Weekends and holidays are required.
• Physical ability to lift up-to-50 pounds, stand for long periods, and perform tasks requiring bending and walking.
• Team player who approaches tasks with flexibility, respect, and enthusiasm.
• Must be 21 years of age or older.
If you’re passionate about wine and hospitality and enjoy creating memorable experiences, apply today to join the Museion Winery team. Help us elevate our tasting room to new heights!
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