Brooks is a family-owned and operated winery and hospitality company located in the Willamette Valley of Oregon. It is one of the best stories in American wine rooted in family and continued legacies.
Our model is different compared to most tasting rooms as we offer table-side service for three monthly flights, wine by the glass, and bottle service as well as monthly food pairing options to complement our wine. Brooks is one of the busiest tasting rooms in the area with multiple venues for seating, a robust events calendar, and curated private tasting experiences. All of this is offered with an emphasis on creating an exceptional experience for our guests.
Brooks is the only winery in America to be a Certified B Corporation, a member of 1% For The Planet, a member of Ecologi, and Demeter Certified for Biodynamics. More about our commitments can be found on the impact page on our website. We are proud to stand by what we say.
DIRECTOR OF HOSPITALITY
The ideal candidate is willing to lead by example, inspire, coach and train the team to execute the best hospitality offered in the region. The position sits on the Company’s leadership team and manages the financial budget and KPIs for the hospitality team.
-Excellent organization and prioritization skills
-Problem-solving with the ability to anticipate and prevent problems
-Timely, thorough, and professional communication
-Highly motivated to see others succeed
-Independent worker who takes initiative
-Team player who is dedicated to creating an extraordinary experience for guests
-Committed to advancing the priorities of the Company
-Experience in managing people in hospitality as well as overseeing wine and food service
-Office management and coordination
-Formal education in wine (i.e., WSET, Court of Master Sommeliers, Society of Wine Educators, etc.) is requested from the ideal candidate
-Managing in a restaurant where wine is a focus is a huge plus
-Experience with Commerce7 and Tock preferred
-Recruiting, hiring, training, evaluating, scheduling the team for all areas of hospitality.
-Managing labor budget and meeting goals accordingly.
-Development of sales goals and training to support such efforts.
-Develop on-boarding and on-going training programs for all hospitality team members.
-Develop and maintain curriculum for the daily experience as well as all curated elevated tasting experiences.
-Scheduling and oversight of the team’s execution of tasting room appointments, elevated experiences, trade/media and other special appointments.
-Organize and manage the inventory of all tasting room supplies, sundry items, and wine. Order as needed.
-Track wine inventory and submit weekly wine delivery order.
-Oversee the execution of all tasting room procedures.
-Conduct regular meetings with the team as well as daily pre-shift and closing meetings.
-Maintenance and care of all assets including the equipment (i.e., POS, communication systems, computers, etc.) RTV, furniture, and building maintenance related to hospitality areas.
-Manage the private events channel of the business including schedule, negotiation of terms, procurement of rentals, execution, and hosting.
-Oversee the set up of the tasting room and grounds for all regular occurring internal events such as Pizza Fridays, summer concerts, cooking classes, pairing classes, etc.
Brooks Wines is an Equal Opportunity Employer: Brooks believes it is important to hire and retain the most qualified staff. It is our policy to employ the most qualified applicant regardless of race, religion, age, marital status, national origin, sexual preference or orientation, color, gender, disability or medical condition, or any other factor that, under federal, state, or local law, cannot be considered in employment decisions. This policy applies to all areas of employment, including recruitment, hiring, training, transfer, promotional opportunities, and benefits. Further, it is our policy that Employees refrain from harassing or discriminating against each other or non-employees based on the above-listed factors.