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Tasting Room Lead

Montinore Estate

McMinnville, OR

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Job Description:

Montinore Estate, a national leader in Biodynamic viticulture and winemaking, is adding a Tasting Room Lead to its Direct-to-Consumer team to manage a new urban tasting room in McMinnville, Oregon. The ideal candidate has a passion for hospitality, eye for detail, a love of all things wine and a can-do attitude.

Summary
The Tasting Room Lead will oversee many of the day-to-day operation, sales growth and customer experience of the new satellite tasting room in McMinnville. The candidate should have previous tasting room experience, is extremely detail-oriented, has an intuition for superior hospitality and is an accountable self-starter who is able to work independently or with a team. This position will report directly to the Hospitality Manager. It is a full-time position with a typical weekly schedule of Wednesday through Sunday.

Essential Job Functions
•  Support the Hospitality Manager to facilitate day-to-day operations at a new upcoming tasting room located on 3rd Street in McMinnville
•  Lead, train and educate tasting room staff to achieve sales and club acquisition goals
•  Ensure each shift is scheduled and running smoothly
•  Provide an engaging and exceptional guest experience at all touch points in the tasting room
•  Multitasker able to recognize and prioritize multiple needs and pivot as needed without sacrificing guest, team, company or personal goals
•  Work with the Hospitality Manager to create and execute promotions and special experiences
•  Assist the Hospitality Manager in event creation and assume lead role in event execution
•  Increase wine sales, club membership and customer data through engagement and service
•  Plan, fulfill and manage the stock of wines and other goods appropriately
•  Maintain spaces, front and back of house, to always be clean and organized
•  Help maintain the Wine Club through retention and new sign-ups
•  Help to create, improve and maintain all manuals, SOP’s and training materials
•  Follow all state and federal alcohol laws while preventing guest intoxication
•  Foster teamwork and keep abreast of potential staffing issues
•  Stay flexible and nimble in the creation of a new experience from an established brand

Job Qualifications
•  A minimum of 5 years of hospitality experience
•  A love of wine and willingness to learn
•  Previous experience in the wine industry a plus
•  Strong leadership and communication skills, both verbal and written
•  Able to work some nights, holidays and special events
•  Proficiency with Microsoft Office and Google Workspace, InDesign a bonus
•  Must be at least 21 years of age
•  Ability to frequently lift and carry up to 50 lbs repeatedly

Benefits
•  Competitive hourly wage and incentives
•  Paid vacation
•  Paid sick leave
•  401k with employer match
•  Room for advancement

Additional Information:

Job Posted:
Monday, September 27th
Type of Work:
Full Time
Job Level:
Mid-Level

Contact Information:

Montinore Estate
Ari Grey