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Hospitality Specialist

Desert Wind Winery

Prosser, WA

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Job Description:

Job title: Hospitality Specialist
Company: Desert Wind Winery

Job location: 2258 Wine Country Rd Prosser, WA 99350
Remote work allowed: No

Pay and Benefits: $15.00 - $17.00 per hour
Benefit Conditions: Waiting period may apply
Benefits: 401(k), 401(k) matching, Employee discount, Flexible schedule, Health insurance, Paid time off, Vision insurance
Supplemental Pay: Bonus pay, Tips

Job Type: Full-time, Part-time
Schedule: Variable schedule, flexible hours, open to working weekends and evenings and occasional holidays


Job description:

Desert Wind Winery, Restaurant, Inn & Spa is seeking (part-time / full-time) Hospitality Specialists to join our team! The Hospitality Specialist is responsible for guest engagement and is the face of Desert Wind. The ideal candidate has strong customer service and hospitality skills, phenomenal verbal communication, and has an incredible ability to connect and carry on engaging conversation. Strong candidates are team players, willing to learn, a self-starter, flexible, enthusiastic and highly motivated. This candidate will be working under the supervision of the Hospitality Manager to assist with tasting room responsibilities, Inn at Desert Wind, events and other duties as assigned. This position is all inclusive of the service industry including but not limited to, guest lodging, food and wine service, event preparation, event execution and general cleaning.


Job Responsibilities included but not limited to:

Perform outstanding customer service skills
Hold engaging conversation, be inquisitive and curious
Communicate effectively verbal and written
Provide tasting and wine education to guests
Conduct facility tours
Cleaning, restocking, breaking down wine shipments
Assist with events
Assist with tracking of wine and merchandise inventory
Opening and closing tasting room
Complete Inn at Desert Wind questions, bookings, and guest relations
Inn at Desert Wind housekeeping and guest services


Desired Skills and Experience:

2-4 years in the field of hospitality or wine business is preferred
Computer skills including Microsoft products and a willingness to learn new programs
Team player who can work well with others while also taking initiative
Professional and Responsible
Communicate effectively and respectfully
Hard work and dedication


Physical Requirements:

Able to stand in place and walk for long periods of time
Able to lift 50 pounds and walk with it
Stand, kneel, stoop, bend, lift without any difficulty
COVID-19 precautions
Personal protective equipment provided or required
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place

Additional Information:

Job Posted:
Tuesday, August 24th
Type of Work:
Full Time
Job Level:
Associate
Salary Information:
15.00-17.00

Contact Information:

Desert Wind Winery
Carolyn Knee