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DTC Sales Assistant

Three Sticks Wines

Sonoma, CA

Job Description:

The DTC (Direct to Consumer) Sales Assistant is a multi-faceted role that supports all aspects of DTC with a focus on operational support and data entry. The DTC Sales Assistant is responsible for supporting the Sales team ensuring that they have the tools, support, and resources needed to meet their goals. The DTC Sales assistant holds a well-rounded set of skills that requires an enormous amount of organization, independence, and works in an efficient and fast pace with an eye for detail. This position’s main focus is to support the Director of DTC, run operations for the backend of sales, and help create overall efficiencies. The DTC Sales assistant is a Full-Time Administrative Support/Logistics position reporting to the DTC Director while working closely with the entire DTC team. This is an incredible opportunity to work with a dedicated and passionate sales team.

Primary responsibilities are listed below but are not limited to:

DTC SALES AND OPERATIONS:
Support the DTC sales channels (including virtual channels) in operations as it pertains to the following:
o Scheduling
o Shipping & Logistics
o Data entry
o Monthly Commissions
o Reporting

•  Support DTC in wine logistics and sales
•  Manage the shipping and logistics of all custom wine packages such as virtual event tasting kits, holiday packages, custom orders
•  Assist in areas of inventory management and movements in collaboration with the sales supervisor
•  Help maintain and track DTC Compliance, inventory, and logistics
•  Assist in building out spreadsheets and reports
•  Be able to run extensive reports to help support sales and logistics for DTC
•  Provide appropriate data for monthly DTC meetings
•  Pull telesales lists for sales campaigns
•  Support data entry into our CRM system, Wine Direct, assist with list hygiene and be able to “pull lists”
•  Assist in list segmentation, executing monthly sweeps of “consumer buckets”
•  Help optimize sales strategies and supply support and tools needed to execute
•  Be an expert in all operations of DTC; shipping logistics, wine direct, AMS, excel, powerpoint
•  Assist in client relations campaigns and bi-annual releases
•  Assist with DTC Commission reports
•  Assist with Adobe reporting (samples poured, sales reports, etc.)
•  Set up power points and build out presentations for monthly and quarterly meetings
•  Assist in backend sales logistics for our bi-annual sales events
•  Help create efficient systems and procedures for DTC operations
•  Manage vendor holiday gifting and fulfillment
•  Arrange employee allocations
•  General administrative duties including data entry, file management, copying, scheduling meetings, expense and budget reports
•  Provide other administrative support to assist with special projects as needed

EXPERIENCE & QUALIFICATIONS
•  3+ years of experience providing support to an executive and/or divisional group
•  Wine industry experience preferred (hospitality experience a plus)
•  Strong customer relations skills
•  Possess excellent phone skills
•  Ability to prioritize assignments
•  Ability to work independently and as a part of a team
•  Ability to work effectively in a fast-paced, deadline-driven environment
•  Outstanding communication skills
•  High level of computer proficiency - experience with winery POS systems and Microsoft Office
•  Ability to lift and carry up to 50 lbs.

Three Sticks Wines offers its full-time employees a generous and comprehensive benefits package. The core health insurance includes medical, dental and vision, where we cover nearly the entire cost for employees and their dependents. Other benefits include a retirement plan with a generous company match, paid time off (PTO), paid holidays, and generous discounts on Three Sticks wine. For more information about Three Sticks Wines, please visit www.threestickswines.com

Additional Information:

Job Posted:
Wednesday, October 14th
Type of Work:
Full Time
Salary Information:
DOE

Contact Information:

Three Sticks Wines
Nicole Klock