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Tasting Room & Hospitality Manager

5 Soul Wine Co.

Spicewood, TX

Job Description:

5 Soul Wine Co is a wine tasting room located on an outdoor hospitality campus. 5 Soul Wine Co utilizes 20+ years of experience in the wine industry to source and purchase top-tier wines, bottle, age and blend. We create beautiful spaces to enjoy accessible wines in a lovely Texas Hill Country environment. 5 Soul Wine Co is taking the popular ‘beer garden’ experience of other successful alcohol sellers and delivering it in the back-yard of the Lakeway, Bee Cave and Spicewood communities.
Location: Spicewood, TX
Tasting Room Manager
5 Soul Wine Co is seeking a flexible full-time Tasting Room Manager (40+hours/week average). We are seeking a self-starter who has the ideas and drive, to assist in the launch and success of our new 5 Soul Tasting Room in Spicewood, TX. Candidates must be professional, articulate, hard-working, strong leaders who can handle multi-tasking in a fast-paced environment. The ideal candidate will assume responsibility for and oversee day-to-day floor hospitality operations in the Tasting Room, as well as execute events, Wine Club memberships and e-commerce strategy and sales.
The position requires an outgoing, well organized, self-motivated and disciplined individual who is focused on: the customer’s experience while maintaining the business goals of the management team, promotion and growth of a start-up brand, and wanting to grow with the company by running the day-to-day accordingly.
Position Responsibilities
•  Oversee the day-to-day hospitality operations of our Tasting Room and Pickleball Venue which includes wine service, visitor relations, staff performance, wine clubs and internet sales
•  Collaborate with the Operations team to create and promote up to 10 large scales events on site
•  Maximize a marketing budget through social media posts, promotions, and vendor partnerships
•  Hire, train, schedule and supervise Tasting Room Servers
•  Inventory management of wine, retail merchandise, food items, and tasting room supplies
•  Partner with wine educators, winemakers and production staff to ensure the Tasting Room staff receives the appropriate level of sales, product and general wine education and training
•  Coordinate hospitality events, such as themed promotions, VIP tastings, seasonal and wine club events
•  Handle routine purchasing transactions, including operating cash registers, and accounting for daily sales. Ensure that cash accounting is correct and complete at the end of the business day
•  Generate and maintain performance metrics to monitor direct sales results
•  Oversee shipping to customers and wine club members
•  Draft email updates, maintains social media presence and website content
•  Ability to work most weekends and some holidays
Qualifications
•  Minimum two years successful management experience, ideally wine/hospitality related
•  Passion for wine and customer service with strong wine knowledge
•  Excellent communication skills, both verbal and written
•  Proficient, or ability to learn, Microsoft, Wine POS, ecommerce, and social media platforms
•  A love of California Wine and Texas Hill Country
•  21 years or older with a valid Driver’s License

Competitive wage and growth incentives commensurate with experience and qual

Additional Information:

Job Posted:
Monday, September 14th
Type of Work:
Full Time