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Tasting Room Associates - Laetitia Winery

Vintage Wine Estates - Laetitia Winery

Arroyo Grande, CA

Job Description:

Conveniently located midway between San Francisco and Los Angeles on California’s scenic Highway 101. The Tasting Room perches on a hilltop surrounded by Laetitia vineyards with picnic areas, bocce ball courts, and a walking trail – all with breathtaking ocean views.

Laetitia Winery is hiring for seasonal/full-time/part-time and on-call Tasting Room Sales Associates. The ideal candidates will be out-going, magnetic and approachable individuals who are passionate about customer service, sales and building relationships. Wine knowledge is preferred but not required. Professionals with bar-tending and/or restaurant experience are highly desirable. Must be willing to work weekends and holidays. Scheduled days and hours may vary by location.


•  Greet all visitors and pour wines for tasting
•  Create a memorable experience for guests
•  Sell wine and wine club memberships based on monthly goals
•  Generate revenue through phone and email correspondence
•  Describe wines and winery history; answer visitors’ questions about wines
•  Provide general tourist information
•  Handle routine sales transactions that include operating the register and accounting of daily sales
•  Assist with display and stocking of retail items and wines
•  Assist in maintaining cleanliness of facilities
•  Assist with special events as needed
•  Represent winery at outside functions as needed
•  Acquire and maintain a thorough knowledge of various wineries and their wines
•  Understand and properly process winery specific order requests
•  Prepare food for wine pairings
•  Perform other duties as assigned by Manager


•  Excellent verbal communication skills
•  Excellent presentation skills
•  Strong organizational, problem-solving, and analytical skills
•  Ability to manage priorities and workflow
•  Proficient on the computer (familiar with POS systems, Microsoft Office)
•  Excellent customer service skills
•  Demonstrated ability to calculate figures and amounts such as discounts and percentages
•  Ability to understand and follow written and verbal instructions


•  Wine related experience helpful and knowledge of wines and wine production
•  TIPS and CA Food Handler Certifications preferred, but not required
•  Professional appearance and demeanor
•  Commitment to excellence and high standards
•  Evidence of superior sales performance preferred
•  Must share company values: integrity, respect, value creation, compliance, customer focus
•  Versatility, flexibility, and a willingness to work in an evolving environment with enthusiasm


•  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
•  Must be at least 21 years of age
•  Must be able to bend, squat, climb, push, stoop and crouch repeatedly
•  Must be able to stand and walk for extended periods as required by job duties
•  Must be able to lift up to 40 lbs on a regular basis
•  Coordinate multiple tasks simultaneously


•  Must be able to work nights, weekends and holidays

Additional Information:

Job Posted:
Tuesday, June 30th
Type of Work:
Salary Information:
up to $15/hour plus commission potential