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Wine Educator, Full Time

Regusci Winery

Napa, CA

Wine Educator, Full Time Wine Educator, Full Time

Job Description:

At Regusci Winery, we’re farmers first. Established in 1932, our 286-acre family-owned and operated ranch is nestled peacefully beneath the towering palisades, in the heart of Stags Leap District. With four generations raised here, we are committed to this place that we call home. Boasting a three-floor gravity flow winery built in 1878, bountiful gardens, majestic vineyard views and estate wines, we invite you to join our family; a team proud of their Napa Valley roots and reputation for unmatched hospitality. This role demands a passionate, positive, and enthusiastic team member.

ROLE AND RESPONSIBILITIES
The Wine Educator promotes the sale of wine, wine clubs and non-wine products sold in the Tasting Room, while educating customers on Regusci history, brands and varietals. This position is also responsible for building relationships with customers and takes the initiative to provide excellent customer service and exceptional hospitality. Essential duties include but are not limited to:
•  Greets customers and pours wines for tasting according to procedure
•  Provides customer service both in person and through phone conversation that exceeds expectations
•  Assists customers in wine selections and describes wines, winery history and provides general tourist information
•  Handles routine POS transactions using Tasting Room software which includes operating the cash register, processing returns, discounts, employee purchases, etc.
•  Meets established sales goals for wine and wine club memberships
•  Assists customers to their vehicles with large purchases when necessary
•  Stays current on winery/wine knowledge
•  Handles UPS/FedEx wine shipping using Tasting Room software
•  Washes and polishes glassware
•  Assists with set up and break down for events in the Tasting Room
•  As directed by Sales and Hospitality Manager, orders and receives wine
•  Assists customers with custom label orders and custom gift packages
•  As directed by Sales and Hospitality Manager, orders, receives and prices merchandise
•  Assists with cleaning and creating displays and arranging merchandise
•  Prepares gift packs for sale in the Tasting Room

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
•  Use hands to finger, handle, or feel objects, tools, or controls
•  Reach with hands and arms
•  Climb or balance
•  Stoop, kneel, or crouch
•  Stand for long periods
•  Walk, talk, and hear
•  Lift and/or move 50 or more pounds
•  See with close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

WORKING CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to individuals with disabilities to perform these functions. While performing the duties of this job, the employee is frequently:
•  Working in a retail and office environment

QUALIFICATIONS AND EDUCATION REQUIREMENTS
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of that knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
•  High school diploma or GED; some college preferred
•  Fluent in English
•  Mathematical skills for calculating discounts, interest, commission, and percentages, as well as addition, subtraction, multiplication and division
•  Professional appearance and demeanor
•  Outgoing personality with open and friendly communication
•  Basic computer proficiency and knowledge of MS Word and Excel
•  Must be 21 years of age or older
•  Must have a flexible schedule, and willing to work weekends and holidays

BENEFITS INCLUDE:
•  $2,500 Signing Bonus after 90 days of employment
•  Employer Paid Employee Medical/Dental/Vision
•  Employer Paid Life Insurance
•  401k with 5% Company Match
•  PTO Policy
•  Annual Discretionary Bonus

We expect this position to effectively collaborate and work independently, be creative and take ownership. Our company is committed to the growth of the individual in this position and will provide resources and training towards the improvement in skill set and experience. Initiative, while supervised, will be rewarded and may lead to greater opportunities within the company.

Additional Information:

Job Posted:
Wednesday, January 29th
Type of Work:
Full Time
Salary Information:
$20 per hour