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CUSTOMER SERVICE, “SALES SUPPORT” SUPERVISOR

Skurnik Wines

Jericho, NY

Job Description:

Skurnik Wines & Spirits is seeking a hospitality minded Customer Service Supervisor for our growing wholesale distribution business in New York, New Jersey, Connecticut and Pennsylvania. We pride ourselves in the finest selection of fine wines and spirits, and the best service and hospitality in the business, with growing sales and events team.

Based in Manhattan, our Customer Service Team, affectionately called Skurnik University, handles on-boarding and training of new hires, operations management of order board systems and procedures, warehouse delivery, account support, sales representative support and working inter-departmentally to improve communication and service. Our company is growing, with new sales representatives, suppliers, markets and industry segments. Most of our hires begin their Skurnik career in “Skurnik University” and we are looking for a proactive supervisor to lead our service initiatives.

The Supervisor will work closely with our Customer Service Manager and Director of Sales Operations to lead a team of 6 Sales Support Specialists, and assist in training, sales team support, account management and developing systems and procedures to always improve service.

We are seeking candidates with strong communication skills, interpersonal relationships, MS Office proficiency, and are detail-oriented, solution focused and have direct supervisory experience.

Additional Information:

Job Posted:
Wednesday, January 29th
Type of Work:
Full Time

Contact Information:

Skurnik Wines
Melanie Melendez