We are a boutique, luxury wine brand located in Coombsville, Napa Valley who is looking to grow our team! We are seeking a passionate, driven individual looking to work hard and contribute to a dynamic team environment. This full-time position will work directly with the tasting room team and Director of Sales to host tasting appointments to help increase DTC sales and wine club sign ups.
-Provide the highest level of customer service to our all visitors.
-Opening and closing of our winery terrace and estate hosting facility.
-Maintain a friendly, warm and clean tasting room environment.
-Knowledgeable on Napa Valley wines, region and wine production to share guests on tours.
-Provide a unique and educational experience to all visitors.
- Contributes to winery sales and wine club sign up goals
-Coordinate with Director of Sales to efficiently manage visitors and multiple groups
-Promote current events to the tasting room visitors
-Assist with winery events as needed.
-Assist in answering winery phones and booking winery reservations
-Knowledgeable on winery experiences
-Establish relationships with clientele to help maintain referrals and repeat business
-Available to represent the winery at outside promotional events
-Support Director of Sales with assignments as needed
- Assist with inventory and restocking.
-Curate and maintain relationships with referral sources.
-Excellent customer service skills and attention to detail
-Tasting room and POS experience required
-2 years of hospitality/sales experience
-Possess a strong knowledge of wine
-Proficient in Microsoft Word, Excel, and PowerPoint
-WineDirect winery software knowledge a plus
-Ability to multi-task and prioritize in a quick moving environment
-must be 21 years of age or older
-must be able to lift up to 50lbs
-Ability to stand for long periods of time
-Available to work nights, weekends, some holidays and have a flexible schedule