Duckhorn Wine Company has helped set the standard for American fine wine for four decades. Founded by Dan and Margaret Duckhorn with the launch of Duckhorn Vineyards in 1976, the Duckhorn luxury portfolio has evolved to include Decoy, Goldeneye, Paraduxx, Migration, Canvasback, Calera, and Kosta Browne. Each winery has its own dedicated winemaker and focused winegrowing program. The portfolio encompasses five distinctive visitor centers, six state-of-the-art winemaking facilities, 300+ enthusiastic employees, and 870 acres of acclaimed estate vineyards from California’s Central Coast to Washington State’s Columbia Valley. Limited quantities of all wines are available direct from the winery, throughout the United States, on five continents, and in over 50 countries. For more information, visit DuckhornWineCompany.com.
SUMMARY: This position is designed to provide guests to Canvasback Winery with an outstanding and unique winery experience. We offer educational tasting experiences featuring our WA portfolio of wines, including the Cabernet Sauvignon from the famed Red Mountain AVA. The presentation of wines to guests must be carried out properly, professionally, and in a manner consistent with the philosophy and style of Duckhorn Wine Company. Wine educators will have strong wine knowledge, or willingness to learn, and exhibit enthusiasm in sharing this information with our guests.
The ideal candidate will engage, educate and entertain all wine enthusiasts, have an appreciation for the diverse wine and food culture within the Walla Walla wine region, possess a positive attitude and is an effective team player in an often fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Providing guests with an outstanding and unique experience through:
o Education of guests on Canvasback wines, vineyards and winemaking practices in
addition to wines within our entire Duckhorn portfolio.
o Actively promote wine sales and Wine Club memberships to create long-term relationships with our brands
o Host unique, educational tastings for all guests including Trade and VIPs, groups sizes 1-40 people.
o Assist guests with information and reservations at area restaurants, hotels, and other wineries as needed
o Monitor and uphold visual standards of all areas with guest access.
o Understand and use the POS system to perform opening & closing procedures, perform sales functions and assemble daily deposits.
o Maintain daily inventory of wines by counting cases/bottles at start and end of day
o Restock cellar, package wines for guests, assist with delivery to vehicle when necessary
o Answer phones when necessary and understand where to direct incoming calls.
o Assist with preparation of food plates and food accompaniments.
o Assist with washing and polishing of glassware.
o Perform closing duties to ensure cleanliness and security
o Actively participate in regularly scheduled staff meetings and trainings.
o Support the sales and marketing staff as needed by hosting their trade and VIP referrals to Canvasback and Walla Walla Valley.
o Assisting with area on and off-site tasting events for members and consumers
• Minimum High school diploma or equivalent
• Minimum 6 months wine industry or hospitality experience
• Knowledge of general winemaking and viticulture techniques or strong willingness to learn
• Ability to acquire specific knowledge of Duckhorn Wine Company
• Excellent communication skills
• Ability to lift 42 pounds, on a repeated basis.
• Basic computer skills, including POS and reservation systems
• Flexible schedule to include weekends and some evenings
• Able to stand for long periods of time
Duckhorn Wine Company offers a highly competitive and comprehensive compensation and benefits package. Please respond with resume and letter of introduction.