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K&L Wine Merchants - Sales Associate

K&L Wine Merchants

San Francisco, CA

Job Description:

K&L Wine Merchants ( is seeking energetic sales professionals for our San Francisco store.

K&L is one of the country’s most successful independent wine and spirits retailers.
We offer competitive salaries, fully-paid benefits, 401K, generous paid time-off, and the chance to work in the drinks business with one of the most reputable players in the game. Our staff tastes and learns about more fine wine, craft beer and unique distilled spirits on a daily basis than most bartenders and sommeliers get a chance to experience in a week!

General Floor Sales Responsibilities:
•  Provide superior customer service and informed sales recommendations to our customers
•  Working with Store Managers and our warehouse team, ensure the sales floor is clean, organized and fully stocked with product
•  Accurately process all types of retail transactions:
General Sales, Pre-Arrival Orders, Wine Club Enrollments, Shipping Orders, Customer Profile Updates
•  Perform store opening and closing procedures
•  Retrieve customer will-calls
•  Review wines for our Website and Monthly Newsletter
•  Attend staff education sessions and on/offsite events as requested

1-3 years experience in food/beverage or other retail industries highly desired.
Demonstrated ability to interact well with customers, and maintain strong customer relationships.
Excellent verbal and written communication skills required.
Must be able to lift and carry 40lbs on a regular basis. Must be able to stand and walk around the store and warehouse 7-8 hours each day.
Experience with computer POS/Inventory applications

Position is 40 hours per week, Friday – Tuesday.

Computer Skills:
Proficient in Microsoft Outlook, web browsers and point-of-sale applications

Employment offer would be contingent upon successfully passing a criminal and DMV background screen. Must provide references. Do not call or fax resume.

K&L Wine Merchants is recognized as one of the leading independent wine merchants in the United States. Since 1976, we've been selling the world's finest wines to customers throughout the United States by mail order (and on the Web since 1997). Our sales channels include walk-in retail, phone sales, and online commerce. All areas of our business are growing rapidly and the atmosphere is both exciting and challenging. We have stores in Redwood City (about 10 minutes north of Palo Alto), San Francisco, and Hollywood. We also sell thousands of different wines to customers across the country through our newsletter and Web site. K&L has been featured in dozens of publications including Time, Money, Forbes ASAP, Smart Money, the Wall Street Journal, and The Wine Spectator.

Additional Information:

Job Posted:
Friday, March 15th
Type of Work:
Full Time