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Tasting Room Sales Associates

Silver Oak Cellars - Oakville

Oakville, CA

Job Description:

“We have yet to make our best bottle of wine.” This philosophy of constant improvement at Silver Oak and Twomey applies to everyone and everything we do, from grape to glass, production to sales and marketing. We live and breathe a company culture focused on a healthy work-life balance, positive thinking, collaboration, going above and beyond, education, safety and a sense of curiosity. Working at Silver Oak and Twomey comes with many benefits, but none as great as coming to work and feeling valued as a member of the family. Full time employment offers a competitive benefit and healthcare package; and of course, the wine country lifestyle!

Who are we looking for? Someone who is passionate, self-motivated, trustworthy, customer-focused and ready to work hard for an amazing company!

Silver Oak & Twomey Cellars is recruiting for multiple Tasting Room Sales Associates for our Oakville location. These are hourly non-exempt positions, working variable hours.

Our Tasting Room Associates are part of a team that helps deliver legendary customer experiences. Some of the duties include:
•  Promptly greets all visitors to the winery and pours wines for tasting.
•  Presents and positions Silver Oak and Twomey wines and merchandise to our customers.
•  Describes wines, winemaking techniques, and winery history of Silver Oak & Twomey; answers visitor’s questions about wines.
•  Provides general tourist information to customers.
•  Conducts guided tours as needed.
•  Operates POS, handles credit card sales, treats customers in a courteous manner.
•  Follows company schedule for special promotions and sales and release of wines.
•  Monitors merchandise displays and overall appearance and cleanliness of retail area, including stocking of wine and retail items as needed.
•  Performs Daily and monthly inventory counts for wine and merchandise.
•  Capable of Opening and Closing duties related to the winery and tasting room.
•  May represent winery at outside functions as needed.
•  Assists other departments and employees as needed.
•  Performs other duties as assigned by manager.

•  At least two years of retail experience or equivalent combination of education and experience.
•  Knowledge of wines and wine production preferred.
•  Commitment to excellence and high standards.
•  Excellent customer service skills.
•  Excellent written and oral communication skills.
•  Excellent presentation skills.
•  Strong organizational, problem-solving and analytical skills.
•  Ability to manage priorities and workflow.
•  Ability to maintain a professional appearance and demeaner, according to company policy.
•  Computer literacy.
•  Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
•  Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
•  Ability to understand and follow written and verbal instructions.
•  Required to work on weekends and holidays.
•  Clean DMV record.

While performing the duties of this job, the employee is frequently required to do the following:
•  Stand and walk for long periods of time.
•  Coordinate multiple tasks simultaneously.
•  Calculate amounts and figures.
•  Understand and respond to a diverse population.
•  Perform some repetitive motion activities.
•  Lift up to 40 lbs.

•  Work is mainly performed in a winery/cellar. The individual is occasionally exposed to cellar temperatures that are cool and fumes or airborne particles relative to normal cellar processes.
•  Work is often performed outdoors (vineyard tours and patio tastings).
•  Understand and respond to a diverse population.
•  Busy and distracting open work atmosphere.

The above reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Additional Information:

Job Posted:
Thursday, March 14th
Type of Work:
Salary Information:
Competitive DOE