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Part-Time Tasting Room Associate

Robert Young Estate Winery


Part-Time Tasting Room Associate Part-Time Tasting Room Associate

Job Description:

Robert Young Estate Winery is opening a new and exciting hospitality location, The Scion House, this summer and we are looking for the perfect candidate to share in this Alexander Valley gem. To maintain our rich family farming history and stellar wine offerings while also adding our new venue and re-branding, we are seeking the perfect individual for this endeavor. The team is in search of someone who is dedicated to customer service excellence, passionate about wine and enthusiastic about joining a historic family with a brand-new venue.

Main Focus:
•  Promote winery revenue and upsell when applicable
•  Build consumer loyalty through repeat business and new memberships
•  Ensure impeccable customer service quality
•  Create memories and tell the Young family story
•  Engage the customer while working well with your team
•  Promote teamwork and a fun working environment
•  Follow daily operating procedures, open/closing protocol and safety

Knowledge and Skills:
•  Hospitality or relevant sales experience
•  Basic understanding of wines and viticulture
•  Strong attention to detail and ability to understand customer needs
•  Understanding and ability to use POS systems (preferably WineDirect)
•  Strong organizational and communication skills
•  Ability to educate consumers in an approachable manner
•  Ability to close sales and capture customer data

Basic Requirements:
•  Over 21 years old
•  Available to work weekends
•  Professional appearance and demeanor
•  Outstanding customer service skills
•  Flexibility in managing various priorities with enthusiasm and grace
•  Commitment to excellence and high standards
•  Able to stand and/or walk for long periods of time
•  Able to lift up to 50 pounds repeatedly

Additional Information:

Job Posted:
Friday, June 15th
Type of Work:
Part Time