WineTalent is working with our client, Long Meadow Ranch, to find a dynamic person to join the team as Cafe Manager.
Long Meadow Ranch is a family-owned agricultural enterprise producing grapes and wine, olives and olive oil, grass-fed beef and lamb, fruits, vegetables, and eggs in the Napa Valley, Anderson Valley and Marin County. The many-faceted operation includes the 650-acre LMR Mayacamas Estate home ranch located in the Mayacamas Mountains above Rutherford and the 90-acre LMR Rutherford Estate, located on the Rutherford Bench, and, in Mendocino County, the 145-acre LMR Anderson Valley Estate. The Long Meadow Ranch operations also include an acclaimed farm-to-table restaurant, a general store and wine tasting bar in the historic Logan-Ives House, an outdoor cafe, a farmer's market, working garden and a variety of unique event spaces all located at Farmstead at Long Meadow Ranch.
Our charming outdoor café is nestled under a picturesque blue spruce tree at the north end of Farmstead and serves customers from 7am to 4pm. The Cafe offers coffee drinks, pastries, panini, beer and wine and other small bites.The Café Manager is responsible for the success of the café and manages all aspects of the café including staffing, operations, inventory, customer service, and customer satisfaction.
Oversee Daily Operations
Maintain a clean well-merchandised cafe, following standards for visual presentation plans and standards
Model behavior that best represents the Cafe with warm service, prompt execution of orders, taking initiative and communicating effectively
Communicate all product changes, promotions, operational changes to the staff
Monitor inventory levels and assist in rotation of product and follow standards to minimize waste
Hold daily pre-shift meetings for staff to communicate changes, motivate staff, hold sales contests and educate on new offerings
Train staff on LMR products including wine, olive oil, packaged foods
Ensure all drink recipes and food preparation guidelines are being followed
Provide coaching and counseling to staff to attain the highest level of customer service.
Maintain financial and inventory records and ensure proper execution of retail procedures,
Order as needed all Cafe supplies including dairy, paper, food ingredients.
Ensure opening and closing procedures are being followed by staff
Maintain high standards for cleaning, side-work and regular deep cleaning
Achieve goals for sales and profitability. Follow company policies on interdepartmental product transfers
Manage and perform all POS duties, opening and closing procedures
Resolve customer service issues and complaints
Build relationships with preferred patrons and PX guests
Promote and practice safe work habits, identifying and resolving potential safety hazards and customer incidents
Ensure compliance with health and safety legislation
Maintain a favorable working relationship with all company employees to foster and promote a cooperative, positive and respectful workplace culture
Administrative and General
Manage products including ordering, merchandising, inventory control and pricing
Organize and maintain inventory
Place weekly product orders
Schedule staff in accordance to traffic projections
Attend weekly management meetings to promote new offerings
Maintain, print and order collateral and menus as needed
Experience, Education and Required Skills
Two years of sales experience in a cafe, restaurant or retail sales environment
Experience in food preparation for a cafe, bakery or related business
Ability to effectively communicate in a welcoming and professional manner
Experience with POS systems
Ability to work independently and with a team
Ability to work in a fast paced environment
Ability to lift up to 50 lbs. and stand for long periods of time
Ability to work early morning shift
Ability to work weekends and holidays, flexibility in schedule is desired
Compensation and Benefits:
This is a full-time, salaried position.
Competitive compensation depending on experience plus benefits including medical/dental insurance, paid vacation and 401(k)