Winderlea Vineyard & Winery
Tasting Room Ambassador | Dundee, OR | Full-time
Founded in 2005 by owners Donna Morris & Bill Sweat, Winderlea is a boutique producer of Oregon Pinot noir and Chardonnay. Our historic 20 acre vineyard was planted in 1974 and our Estate tasting room sits at its crest, overlooking the Dundee Hills. We also farm a premier, 23 acre vineyard in McMinnville as well as purchasing grapes from some of the most highly regarded vineyards in the Willamette Valley.
Like the founders we followed to Oregon, we are committed to continuing the traditions of responsible stewardship of the land, high-quality, artisan winemaking, and sustainability throughout our business. These commitments were most recently demonstrated in 2015 when Winderlea became one of the first 4 wineries in the world to achieve B Corp Certification and also received their Demeter Biodynamic certification for the estate vineyard as well as winemaking. Winderlea’s tasting room utilizes active and passive energy practices and proceeds from tasting fees are donated to ¡Salud!, an organization that provides health and dental care services to Oregon’s vineyard workers and their families. To learn more about our commitment to transparency in business and to putting our internal and external community first, visit https://www.bcorporation.net/community/winderlea-vineyard-and-winery to review our B Corp Impact Report.
ABOUT THE RIGHT CANDIDATE
We are seeking a professional, enthusiastic and captivating individual who, above all, possesses a willingness and desire to connect with people. The ideal candidate is a professional, sophisticated individual with an affinity for hospitality and exemplary customer service. A positive attitude and effective communication skills are essential; this candidate will be able to translate our story and the guest experience into wine sales, club memberships, and long term relationships.
-Be able to connect and engage with guests from all walks of life and levels of wine knowledge
-Be enthusiastic about building and maintaining long-term guest relationships
-Promote the Winderlea brand, while offering guests an extraordinary experience
-Convert customer interactions to sales of wine and wine club memberships
-Consistently deliver outstanding customer service by cultivating and projecting a flexible, accommodating and customer centric attitude
-Deliver a wine-centered experience while encompassing food, fun, entertainment and education
SPECIFIC DUTES & RESPONSIBILITIES
-Effectively convert interactions to wine sales and club memberships
-Greet and educate guests about Winderlea, local area attractions (restaurants, other tasting rooms, etc) and general winemaking and viticulture practices with the goal of creating new and repeat customers; be motivated to continue one’s own personal education
-Promote and help to book guests for Winderlea events, including summer lunches, winemaker’s dinners and special tastings
-Process orders via the Point of Sale system
-Open and close the tasting room
-Stock wine and maintain general tasting room cleanliness
-Wash and polish glasses
-Must be available to work weekends and certain holidays.
-Other duties as assigned
-Minimum of 3-5 years high-end sales experience
-Ability to close a sale within the context of creating a positive guest experience
-Proven ability to work independently and as a member of a team
-Highly organized; able to work in a face paced, high volume environment without sacrificing quality
-Positive and engaging personality
-Ability to lift up to 50lbs and stand for long periods of time
-Must have reliable transportation
At least one year of tasting room or retail wine experience is highly desirable. The ability to eloquently communicate knowledge of and passion for wine with guests is a must.
Competitive Compensation & Benefits Package