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PT Visitor Center Representative-Seasonal

Stag's Leap Wine Cellars

Napa, CA

Job Description:

Stag’s Leap Wine Cellars has immediate openings for PART TIME SEASONAL, hourly Visitor Center Representatives. aprx. May to Oct.


Essential Functions:
•  Act as ambassador for the winery promoting its heritage, goals and guiding principles
•  Build new and retain existing ambassadors through customer engagement, customer follow-up and by providing outstanding customer service with all customer interactions
•  Achieve or exceed department goals by utilizing strategic selling skills to encourage wine club membership and through assisting customers with purchases
•  Conduct informative tasting experiences including guided tours with ability to display and convey knowledge of wine
•  Ability to speak confidently and with accuracy in front of large groups
•  Facilitate accurate sales transactions using retail POS registers
•  Stock retail area by moving and distributing cases of wine and other merchandise
•  Assist with shipping of retail wine shipments
•  Participate in physical inventory as requested
•  Perform housekeeping tasks
•  Assist with the set-up and execution of special events as requested
Performs other duties as assigned by manager.
Ability to work in various weather conditions and non-traditional business hours including evenings, weekends and holidays.
Ability to lift and carry up to 40 pounds and stand for extended periods of time.


Qualifications:
•  2 years of retail customer service experience recommended
•  Strong communication skills, customer service skills, sales skills and the ability to prioritize while handling multiple tasks is required
•  Ability to work in a fast-paced, changing environment
•  Goal orientated and able to work as part of a team
•  Ability to speak comfortably and audibly in front of groups
•  Interest in or knowledge of wine and wine industry
•  Proficiency in Point of Sales (POS) systems and basic computer skills preferred
•  Must be flexible and available to work varied hours
•  Must be at least 21 years of age
•  High School diploma or equivalent
•  History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Additional Information:

Job Posted:
Wednesday, July 11th
Type of Work:
Seasonal
Reference No:
18-0083