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Sales Services Coordinator

Vintage Wine Estates

Santa Rosa, CA

Job Description:


Vintage Wine Estates is a collection of vintner family-owned winery estates and brands based in Santa Rosa, California. We are an industry leader across all sales channels and dedicated to providing wine consumers with a range of wine selections from $10 to $150 dollars. Vintage Wine Estates is a dynamic, growing organization. Customer service is central in our culture, with focus on both our external and our internal customers. We value individuals with an entrepreneurial spirit who enjoy working with a professional, results-driven team in a collaborative environment.


The Sales Services Coordinator supports the order entry processing and compliance for both domestic and international orders. This position is responsible for supporting phone and email orders and must be friendly, proactive and self-motivated. Attention to detail is critical. This role demands excellent customer service skills and a high degree of organization.


Distributor Order Processing
•  Processing orders from all US distributors
•  Correctly invoicing distributors on all orders
•  Maintains FOB price sheets by brand, by state

Inventory Reporting
•  Manages internal product code set up and specifications
•  Maintain and manage current inventory reports for all sales divisions

Distributor Brand Compliance set up
•  Setting up new items within distributor network
•  Updating new line extensions or vintage changes

Distributor Accounts Payable
•  Analyzing distributor DA report to insure alignment with price supports
•  Properly code all distributor related expenses
•  Prepare state level reports showing variance to plan

Other Duties
•  Assist with inventory inquiries
•  Customer support
•  Provides support to the sales team
•  Back up to the Sales Services Manager and International Sales Coordinator
•  Any special projects as assigned

•  Professional business acumen and demonstrated sound judgement
•  Strong organizational and excellent interpersonal skills
•  Ability to manage time sensitive assignments & meet deadlines while maintaining acute attention to detail
•  Must be a team player, self-starter and have the ability to take a project from start to finish
•  Ability to manage one’s own time, prioritize responsibilities, keen sense of urgency when necessary
•  Persistence and ability to maintain a positive outlook

•  Minimum education: High school diploma
•  One year of office environment experience
•  Demonstrated skills in Microsoft Windows, Office, and Excel
•  Commitment to excellence and high standards
•  Shares company values of: integrity, respect, value creation, compliance, customer focus
•  Versatility, flexibility, and a willingness to work in an evolving and collaborative environment

•  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
•  The functions of this position are primarily performed from a seated position in an office environment
•  Must be able to speak and communicate clearly
•  Must be able to manipulate a computer keyboard that can involve repetitive motion
•  Job may sometimes require ability to lift up to 40 lbs
•  Coordinate multiple tasks simultaneously

Additional Information:

Job Posted:
Wednesday, February 14th
Type of Work:
Full Time
Salary Information: