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Tasting Room Sales Associate

Elizabeth Spencer Wines

Rutherford, CA

Job Description:

Elizabeth Spencer based in Rutherford, Napa Valley is seeking full and part time Tasting Room Sales Associate/Wine Educator to join our dynamic team. We have a unique and charming tasting room where we offer a friendly, welcoming atmosphere for our guests. We are known for producing a broad array of delicious, approachable wines. Our goal is to give our guests a memorable experience.
We are looking for a wine tasting professional with a proven track record in sales. A love and understanding of wine, team spirit, attention to detail and a willingness to learn are important. Past restaurant experience is helpful. If you are outgoing and friendly, and are a team player as well as knowledgeable about wine we would like to hear from you.

Key Responsibilities:
•  Deliver a warm, gracious, friendly experience to guests at every interaction point.
•  Engage with each customer to identify and tailor the experience to their interests.
•  Promote the brand story.
•  Provide excellent, personalized customer service to deliver a memorable experience.
•  Ability to ask for the sale.
•  Communicate benefits of wine club membership and sign up new members.
•  Build and maintain lasting relationships with guests and members.
•  Operate POS system.
•  Prepare the tasting room for opening and closing daily.
•  Outreach and networking with local partners to drive tasting room traffic.
Qualifications Include:
•  Experience promoting a genuine, friendly, caring, and high- quality hospitality experience.
•  Knowledge, understanding and sensitivity about how to deliver excellent customer service.
•  Able and willing to work weekends and holidays. Some evenings required.
•  Effective communicator with a professional and welcoming manner.
•  Passionate about wine and food and motivated to continue to learn.
•  Pitching in and taking initiative. Ability to multi-task.
•  Able to work in fast paced environment.
•  Efficiency in hosting multiple groups at the same time.
•  Ability to lift up to 50 lbs. and stand for long periods of time.
Personal Characteristics:
•  Sales-oriented team player.
•  Open, honest and friendly with colleagues, customers, peers and managers.
•  Excellent ability to establish rapport and build relationships.
•  Positive, adaptable, flexible.
•  Self-motivated, professional.

Additional Information:

Job Posted:
Monday, March 20th
Type of Work:
Part Time

Contact Information:

Elizabeth Spencer Wines