Wine Club and Consumer Sales Manager

About us:
The Nicolas-Jay Estate is a small-production, hand-crafted Pinot Noir and Chardonnay producer located on the north-side of the Dundee Hills Appellation. The story of this brand started with the three-decade friendship between our founders, Burgundian winemaker Jean-Nicolas Méo (Domaine Méo-Camuzet) and music entrepreneur Jay Boberg. Our viticulture and winemaking are informed by years of working the soils of Burgundy’s Grand Crus, an understanding we bring to old-vine sites in the Willamette Valley, and to our Bishop Creek estate vineyard in Yamhill-Carlton. The winery and tasting room are nestled inside a beautiful amphitheater shaped site, totaling 53 acres and showcases dramatic elevation changes and rolling hills of vineyard plantings. Our Confrérie (wine club) offers exclusive wines and entertaining events, resulting in a close-knit community across the US of wine lovers, serious collectors and friends. Viens avec nous.

The opportunity:
We are growing! This is a newly designed position that will round out our dynamic team at the estate in the Dundee Hills. The ideal candidate is captivating, collaborative and energetic and is looking to be part of something special as this brand continues to grow into the future. If you have a proven track record of building and growing wine club membership levels and providing exceptional customer service along the way, then we’d like to talk with you. This person must be capable of working independently, but also flourish in a team atmosphere where ideas and responsibilities are shared and collaborated on.

Wine Club:
•  Grow membership levels and meet wine club forecasts from shipment to shipment.
•  Lead the planning and processing of the bi-annual wine club shipment.
•  Lead marketing materials design and brochure production.
•  Successfully lead communication of club details to members, club batching and oversight of entire club shipment.
•  Act as a liaison between the winery and wine club members assisting with appointments at the estate.
•  Design and execute initiatives that keep membership attrition at minimal levels.
•  Lead in the organization, promotion, and operation of annual Confrérie Weekend, a multi-day celebration with over 150 guests.

Marketing/Media:
•  Assist the Marketing Coordinator with the development and execution of a comprehensive Sales and Marketing calendar.
•  Collaborate on the creation of the monthly advertising and promotional campaigns that involve the Tasting Room.
•  Assist with the Wine Club and all featured wine programs and releases through social media.
•  Assist with email campaigns and updating the webpage with accurate information and press releases.
•  Responsible for tracking and shipping publication and competition submissions.
•  Create and update digital and printed assets for hospitality use, including events, wine club, and promotions.
•  Maintain and update library of images and video clips and submitting images for trade, media, and other requests.

Tasting Room:
•  Assist the Hospitality & Tasting Room Manager in hosting guests in the tasting room as per schedule
•  Assist in fielding sales and customer service calls and emails, follow-up in a timely manner
•  Participate in developing sales programs
•  Working with our compliance officer, our order fulfillment center, and additional third party partners, ensure orders are being delivered in a timely and pristine manner
•  Participate in planning and execution of winery events
•  Web, phone, and tasting room sales fulfillment
•  Order processing and communication with consumers

Preferred Qualification:
•  4+ years of professional and relevant experience including a proven track record in sales and/or hospitality
•  Bachelor’s degree in business, hospitality, communications, marketing, or finance, or commensurate work experience and success
•  Luxury brand hospitality experience desired
•  Ability to work weekends
•  Superior written and verbal communication skills
•  Skilled and knowledgeable in interpersonal relationship development
•  Demonstrated organizational skills and attention to detail
•  OLCC license, or ability to obtain one quickly
•  Team player with a strong work ethic

Product Knowledge:
•  local wine industry knowledge, its regions and its history
•  Burgundy wine knowledge
•  Proficiency in Microsoft Office, Commerce 7, Trade pulse, Community Benchmark, Red Chirp, Mail Chimp and POS systems

Benefits:
•  Highly competitive salary and bonus structure
•  Health care benefits
•  Nicolas-Jay and Domaine Méo-Camuzet allocations
•  PTO / Sick Days
•  401k Plan