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Retail Sales Associate

K&L Wine Merchants

Redwood City, CA

Job Description:

ABOUT US

Owned and operated since 1976, K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States.  We offer a world-class selection of wine, spirits, and beer at three retail locations and through our website. We are a small but growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our customers.  If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants may be the perfect match! 

BENEFITS

Highly competitive salary  
Additional commission based on sales goals 
Medical/Dental/Vision insurance - K&L pays 100% of individual premium 
Company sponsored 401k plan, with matching 
3 weeks of paid time off per year – time off accrual increases at 5 years of service  
Generous product discount 
Weekly staff tasting and sales training; exposure to world-class products and producers ? 
Employee parking 

WHAT WE’RE LOOKING FOR 

Our ideal Retail Sales Associate has awesome people skills, is passionate about what we do, and loves being part of a team.  This is not the kind of job that will see you sitting behind a desk all day; our store is busy (especially on weekends) so energy and enthusiasm are important.  If you excel at customer service and are eager to develop expertise in wine, spirits, and beer we want to hear from you.  


PRINCIPLE RESPONSIBILITIES 

Provide exceptional service to every customer, every time 
Develop and maintain the highest level of product knowledge in order to make informed sales recommendations 
Participate in all daily sales floor activities, including point-of-sale transactions, merchandising, and order fulfillment/retrieval 
Act as a liaison to an assigned category within the store; develop expertise in the category and keep it well merchandised 
Write product reviews for K&L’s website, newsletter, and blog 
Attend staff education sessions and on/offsite events as requested 


REQUIREMENTS 

1-3 years’ experience in a retail or other customer-facing environment  
Positive attitude – no task is too small or too large 
Excellent communicator with a passion for people 
Full-time non-exempt position; weekends required 
Proficient in Office 365, comfortable using point-of-sale and handheld technology 
Must be able to lift and carry 50 lbs. 
Must be able to stand and walk up to 8 hours each day 
Ability to bend, stoop, twist, and kneel frequently
Ability to load, unload, and operate a hand truck safely 
Bachelor’s degree preferred


K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.

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Additional Information:

Job Posted:
Wednesday, September 18th
Type of Work:
Full Time
Job Level:
Associate
Compensation:
$‌2‌2.OO ‍−‌ $25.OO + Quarterly Bonus