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November 2001
Supervisory & Management Training in the Wine Industry
by Liz Thach and Jodi Shepard
As the US wine industry becomes more sophisticated in its business practices and continues to expand into global markets, it is critical to make an investment in front-line supervisory and managerial training. By doing this we can maintain or increase current levels of work productivity, employee satisfaction and customer service. Not taking the time to do this in the case of recent promotions may lead to frustration on the part of other employees and the newly promoted supervisor, as well as po...
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