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May 2013
How to Choose a Fulfillment Company
Important factors to consider include price, customer service, handling and technology.
by Mary-Colleen Tinney
For wineries or wine retailers looking to find a new fulfillment house for direct-to-consumer (DTC) programs—either for the first time or because they are dissatisfied with their current fulfillment arrangements—the first task is to determine their goals. For a small winery seeking to outsource their DTC shipping, finding the most technologically adept partner may not be as important as finding the most responsive one. Similarly, for a large company with several brands, a sophisticat...
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