Ferrari-Carano Vineyards & Winery is seeking an energetic, personable, upbeat and responsible individual for the position of Retail/Tasting Room Associate in their Healdsburg Plaza Tasting Room and Boutique. This individual may also be required to provide support to the Winery's Tasting Room located in Dry Creek Valley, if needed. This position is responsible for greeting visitors in an enthusiastic and friendly manner, pouring wines for tasting and promoting sales of wine and merchandise. This is a part time, non exempt position, with the requirement of working Sundays and to be on call for other days of the week.
Host visitors at the tasting bar by pouring wines, describing wines, winemaking techniques and
Offer exceptional customer service to ensure that customer's service expectations are met or
Promote the sale of wine, wine club memberships and non-wine merchandise.
Handle routine purchasing transactions, which includes operating cash registers, handling cash, gift certificate and credit card sales at any time during the day.
Prepare shipping documentation for wine orders, when applicable, following shipping compliance guidelines and shipping procedures.
Open and closing procedures for the store, including cashing in registers and end of day registers cash out, reconciling poured wines, etc.
Maintain wine and non-wine merchandise, restocking shelves, maintaining daily supplies, maintaining supply of clean glasses and general housekeeping duites.
Assist with end of month wine physical inventory counts as needed.
Assist with Hospitality events when hosted at the Tasting Room.
Associates may be asked to work at the Ferrari-Carano Tasting Room, located in Dry Creek Valley, in addition to Seasons of the Vineyard.
Must be a Team Player and have excellent customer service skills to include excellent written and verbal communication abilities. Strong organizational skills and ability to multitask as required. Retail and merchandising experience is highly desirable. Food and wine experience is desired. Must be flexible and willing to work in a continually changing environment. Strong math aptitude as it relates to sales and cash register transactions is required.
Must be available to work weekends (Sundays). Must be 21 years old, capable of lifting up to 40 pounds and capable of standing for long periods of time.