HALL hosts many tastings, tours and consumer paid events. The Hospitality Support Associate is responsible for event and tour set up, break down, and service. Tasks include washing glasses, setting up and breaking down tours and events, including tables, glassware, table top and linens. Lifting is required for equipment and boxes of wines. This person must be a friendly team player, attentive to details and responsible
Follow the directions of the HALL St. Helena management to set-up, service and tear down tours, tastings and events.
•Cleaning prior to, during and following events (includes kitchens, restrooms, outdoor seating areas, walkways, kitchens and offices.)
•Wash and polish glassware, dishes and silverware.
•Ensuring sufficient supplies (glasses, china, silver, linens, wines, etc.) are in place.
•Ensure equipment is in good working order. Identify any equipment that needs to be cleaned, repaired or replaced.
•Ensure the safety of all employees and guests.
•Deliver an engaging experience that exceeds expectations and delights guests.
•Maintain a contagious enthusiasm and pride. Always speak positively about HALL.
•Welcome guests, explain our offerings, pour wines, and answer questions.
Innovation and Initiative
•Make recommendations for improvement and support the decision of leadership.
•Immediately own and resolve problems.
•Take initiative to complete tasks and projects.
•Handle additional responsibilities as required by management.
1.Must be at least 21 years old in order to serve alcohol.
2.Previous experience in hospitality service preferably in a winery setting or restaurant.
3.Must agree to participate in random drug testing as required. HALL maintains a drug-free work environment.
4.Must be willing to go through background check.
Requires continuous standing and carrying 50 lbs.; occasional climbing, stooping, twisting and fine manipulation; intermittent bending.
Hours & days required:
Must be available to work a flexible schedule that includes nights and weekends.
Excellent attendance is required with flexibility to work the hours as determined by business needs.
No phone calls please