Matchbook Wine Company is seeking an energetic, enthusiastic individual who is passionate about wine to manage a new tasting room and lend marketing support for our winery located in Zamora, California.
Duties include, but are not limited, to:
Manage tasting room operations, which includes conducting wine tastings, maintaining inventory control systems, merchandising the tasting room, overseeing staff training and scheduling.
Personally staff tasting room including weekends.
Respond graciously to all customer requests, suggestions or complaints.
Plan, organize and oversee winery events.
Correspond with club members and customers via email marketing, phone and social media.
Pack and ship wine orders and keep current with compliance and regulatory requirements of wine shipments.
Maintain appearance of tasting room, stock room and kitchen area.
Maintain stock of all tasting and shipping supplies.
Represent winery at off-site events as needed.
Assist Sales and Marketing Department with web site maintenance, email correspondence with distributors and hosting distributor visits.
Work on additional projects and perform other duties as assigned by management.
Outstanding customer service skills and a positive attitude.
Ability to work under pressure, with shifting priorities and a flexible schedule.
Ability to write and create marketing materials, email correspondence and social media content.
Strong computer skills with data entry experience and knowledge of Word, Excel and email marketing programs.
Ability to calculate figures and work with discounts and percentages.
Ability to lift 50 lbs.
Ability to stand and walk for long periods of time.
Must be at least 21 years old.
Prior experience a plus.