We are a small, well-established wine importer and wholesaler located in Concord, CA. Our company handles a select portfolio of fine wines from overseas suppliers that we sell to a network of distributors and retailers.
We have an immediate opening for a part-time customer service representative. The position is approximately 25 hours per week, 8:30 am - 2:00 pm, Monday through Thursday and 8:30 am to noon on Fridays.
This is a hands-on and multifaceted job. The employee in this position will be communicating regularly with distribution and retail customers, sales representatives, warehouse facility personnel and wine suppliers. Email is the main method of communication and the ability to write in a concise and business-like manner is essential. We utilize QuickBooks accounting software for our business and the person in this role will be working extensively with the sales, invoicing and accounts receivable functions.
The position is administrative in nature with many operational aspects and covers a wide breadth of responsibilities. The ideal candidate will be comfortable working in a small office environment, be detail-oriented, self-motivated and possess excellent communication and organizational skills.
-Process purchase orders
-Respond to customer calls and emails
-Invoicing and collections
-Sales and inventory reporting
-Product transfers and deliveries
-Customer credit reviews
-State compliance and reporting
-General office administration
Qualifications and Skills:
-Minimum 2-3 years experience in an administrative or customer service role
-Associate's degree preferred
-Excellent telephone and written communications skills
-QuickBooks experience required and accounting knowledge a plus
-Proficiency with Microsoft Word, Outlook and Excel
-Basic math and typing skills required
-Ability to plan, organize and juggle priorities
-Sunny disposition, can-do attitude and self-starter
-Interest in wine
Please send your resume with a cover letter that highlights your qualifications for this position and indicates your interest in working part-time.